Frequently Asked Questions (FAQ)

General Questions

Are you Gas Safe registered?

Yes, Reliability Boiler Repair Services is fully Gas Safe registered. You can verify our credentials on the official Gas Safe Register website. All our engineers are qualified and certified to work safely and legally on gas appliances.

What areas do you cover?

We cover Bolton and surrounding areas including Wigan, Leigh, Horwich, Farnworth, Atherton, and other towns within a 30-mile radius. Contact us if you're unsure whether we cover your area.

How do I book a service or repair?

You can book directly through our website by selecting your required service and choosing a preferred appointment time. Alternatively, contact us via WhatsApp or our live chat for urgent enquiries.

Boiler Servicing & Repairs

How much does a boiler service cost?

Our boiler service prices are listed on our services pages. For installations and more complex work, we provide a free no-obligation quote. Contact us for details.

How long does a boiler service take?

A standard boiler service typically takes between 45 minutes and 1.5 hours, depending on the boiler type and condition.

How often should I service my boiler?

We recommend having your boiler serviced annually to maintain efficiency, safety, and to keep your warranty valid.

Do you offer emergency boiler repairs?

Yes, we offer emergency boiler repair services. Contact us immediately via WhatsApp or phone for urgent assistance.

Gas Safety

What is a Gas Safety Certificate (CP12)?

A Gas Safety Certificate (also known as a CP12) is a legal requirement for landlords. It confirms that all gas appliances, fittings, and flues in a property are safe. We carry out Gas Safety inspections and issue certificates for residential and commercial properties.

I'm a landlord — do I need a Gas Safety Certificate?

Yes. By law, landlords must have a Gas Safety inspection carried out every 12 months by a Gas Safe registered engineer and provide tenants with a copy of the certificate.

Pricing & Payments

Do you charge a call-out fee?

Please refer to our individual service pages for pricing details, or contact us for a quote. We aim to be transparent about all costs before any work begins.